All kinds of businesses require clear and proper methods of communication, private text or otherwise, to convey missions and policies, strategies and goals as business foundations.
A good foundation in turn can help a business reflect a brand that is consistent with the communication style tailored for its audience. Managers and employees of businesses are motivated to work as teams if the internal communication channels are open and untainted by toxic habits and behaviours.
However, employers cannot be too complacent with the internal messaging apps used within the environment. Unscrupulous cyber attackers take pride that they are able to hack into a business computer system through messaging apps that claim to be secure.
Nowadays, most businesses have awareness of the capabilities of messaging apps to infiltrate a business system and collect sensitive data. Secure private messaging apps are at present available as alternative communication applications to use when communicating with their mobile device and computers.
Private messaging is in a sense different from the private messaging built by social media developers, which are mere spaces where users can communicate directly to a government entity in the spirit of confidentiality.
Secure communication is critical, that’s why several security features are now in use as additional layers of protection to safeguard and strengthen the existing private messaging system and data collected over the years of operating as an ongoing entity. The following are the most popular examples:
Multiple passwords to complete account transactions in combination with the use of one-time passwords that are accessible only to the account owner.
Use of default end-to-end encryption to make certain no one can track and trace private and confidential conversations.
Crafting messages to send by way of self-destructing notes that can be viewed only by named recipients through a live link. However, the link will deactivate and disappear once the number of viewer count is complete. It cannot be accessed again while the note with the private message cannot be copied or scanned even by the creator.
Limiting data storage or discouraging data storage as the better option. Any entity or organization that deals with data gathering and collecting data of customers, employees, or users can become vulnerable, basically protecting the data collected.
Examples of Industries that Use Secure Private Messaging
Industries that need to make sure of using secure private messaging apps include healthcare companies, law enforcement agencies, government offices, legal, banking and finance sectors.
In the past years, there were widespread cases of data breaches that stole employee, customer, medical and financial data. Over the last couple of years, cases of data breaches have been widespread.
Messenger, Facebook’s messaging app was hit by a data breach that exposed the personal info of 533 million FB users.
Telegram, the cloud-based, multi-language messaging service suffered a data breach that exposed the personal data of an undisclosed number in millions of Telegram users.